Our Customer Reviews

 

Featured Reviews

Google
5 I recently visited Toyota Richmond Hill, and I had an excellent experience with their customer service. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. I am so happy to know a great & wonderful person Mr. Said Tehrani. He is very patient and understanding of customer’s needs. The sales team was knowledgeable and took the time to answer all my questions without any pressure. The service department was also efficient and courteous. My appointment started on time, and the staff kept me updated throght Overall, Toyota Richmond Hill provided top-notch customer care. I would definitely recommend them to anyone looking to purchase a vehicle or get reliable service. Great job to the whole team!
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I recently visited Toyota Richmond Hill, and I had an excellent experience with their customer service. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. I am so happy to know a great & wonderful person Mr. Sa...Read More

I recently visited Toyota Richmond Hill, and I had an excellent experience with their customer service. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. I am so happy to know a great & wonderful person Mr. Said Tehrani. He is very patient and understanding of customer’s needs. The sales team was knowledgeable and took the time to answer all my questions without any pressure. The service department was also efficient and courteous. My appointment started on time, and the staff kept me updated throght Overall, Toyota Richmond Hill provided top-notch customer care. I would definitely recommend them to anyone looking to purchase a vehicle or get reliable service. Great job to the whole team! View Less

Google
5 I met with Edison in sales who was incredibly knowledgeable about the model of Toyota that I was interested in. Edison was extremely helpful and flexible coming in on his day off to meet with us. The day we picked it up he spent 3 hours with us setting everything up and we forgot to pick up our paperwork and ownership. Edison drove to our home and dropped it all off on his own initiative! Incredible service. I highly recommend Richmond Hill Toyota and specifically Edison! Love my new 4Runner.
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I met with Edison in sales who was incredibly knowledgeable about the model of Toyota that I was interested in. Edison was extremely helpful and flexible coming in on his day off to meet with us. The day we picked it up he spent 3 hours with us setti...Read More

I met with Edison in sales who was incredibly knowledgeable about the model of Toyota that I was interested in. Edison was extremely helpful and flexible coming in on his day off to meet with us. The day we picked it up he spent 3 hours with us setting everything up and we forgot to pick up our paperwork and ownership. Edison drove to our home and dropped it all off on his own initiative! Incredible service. I highly recommend Richmond Hill Toyota and specifically Edison! Love my new 4Runner. View Less

Google
5 I would like to take a moment to express our exceptional experience with Sam Tegzes and Armando at Richmond Hill Toyota. From the outset, they demonstrated remarkable patience, extensive knowledge, and a genuine commitment to helping us find the ideal vehicle. The entire process was seamless and stress-free, as they addressed all our inquiries and provided guidance at every step. We sincerely appreciate their honesty and dedication. If you are considering purchasing a car, I highly recommend their services.
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RATING

I would like to take a moment to express our exceptional experience with Sam Tegzes and Armando at Richmond Hill Toyota. From the outset, they demonstrated remarkable patience, extensive knowledge, and a genuine commitment to helping us find the idea...Read More

I would like to take a moment to express our exceptional experience with Sam Tegzes and Armando at Richmond Hill Toyota. From the outset, they demonstrated remarkable patience, extensive knowledge, and a genuine commitment to helping us find the ideal vehicle. The entire process was seamless and stress-free, as they addressed all our inquiries and provided guidance at every step. We sincerely appreciate their honesty and dedication. If you are considering purchasing a car, I highly recommend their services. View Less

Google
5 I liked the large inventory, quality of the used vehicles and the very low key sales approach. I never felt pressured and any up-sale attempt was a soft suggestion at best. I felt very comfortable there. My sales person was Bruce, whose been in the business forever and he was very knowledgeable and personable.
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RATING

I liked the large inventory, quality of the used vehicles and the very low key sales approach. I never felt pressured and any up-sale attempt was a soft suggestion at best. I felt very comfortable there. My sales person was Bruce, whose been in the b...Read More

I liked the large inventory, quality of the used vehicles and the very low key sales approach. I never felt pressured and any up-sale attempt was a soft suggestion at best. I felt very comfortable there. My sales person was Bruce, whose been in the business forever and he was very knowledgeable and personable. View Less

Google
5 I was very pleased with my recent experience purchasing a 2024 Toyota Hybrid SE AWD at Richmond Hill Toyota. Sam T. was excellent from start to finish and was able to help me close the deal quickly yet professionally. I was particularly impressed with his attention to detail and also with him reaching out after having the car for a couple of weeks to see how things were going. Everyone else at Richmond Hill Toyota was also extremely helpful and professional. I highly recommend this dealership!
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I was very pleased with my recent experience purchasing a 2024 Toyota Hybrid SE AWD at Richmond Hill Toyota. Sam T. was excellent from start to finish and was able to help me close the deal quickly yet professionally. I was particularly impressed wit...Read More

I was very pleased with my recent experience purchasing a 2024 Toyota Hybrid SE AWD at Richmond Hill Toyota. Sam T. was excellent from start to finish and was able to help me close the deal quickly yet professionally. I was particularly impressed with his attention to detail and also with him reaching out after having the car for a couple of weeks to see how things were going. Everyone else at Richmond Hill Toyota was also extremely helpful and professional. I highly recommend this dealership! View Less

Google
5 I had a great experience at Richmond Hill Toyota. Sam Tegzes is a great salesmen, he answered all my questions very promptly. This was great due to me coming from out of town. It was worth the 2 hour drive. I would recommend the dealership to anyone. The pickup was seamless and Sam went through all of the features of my new truck before I left.
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I had a great experience at Richmond Hill Toyota. Sam Tegzes is a great salesmen, he answered all my questions very promptly. This was great due to me coming from out of town. It was worth the 2 hour drive. I would recommend the dealership to any...Read More

I had a great experience at Richmond Hill Toyota. Sam Tegzes is a great salesmen, he answered all my questions very promptly. This was great due to me coming from out of town. It was worth the 2 hour drive. I would recommend the dealership to anyone. The pickup was seamless and Sam went through all of the features of my new truck before I left. View Less

Google
5 Very friendly service staff. Regular maintenance plus snow tire change done within in 2 hours ready for pick up in a Saturday. I bought two SUVs from Wilson Li in 2019 and 2024. Both experiences are exceptional. Wilson is very knowledgeable and very patient in helping me selecting right models and trims. I definitely recommend him and dealership to my friends!
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RATING

Very friendly service staff. Regular maintenance plus snow tire change done within in 2 hours ready for pick up in a Saturday. I bought two SUVs from Wilson Li in 2019 and 2024. Both experiences are exceptional. Wilson is very knowledgeable and very...Read More

Very friendly service staff. Regular maintenance plus snow tire change done within in 2 hours ready for pick up in a Saturday. I bought two SUVs from Wilson Li in 2019 and 2024. Both experiences are exceptional. Wilson is very knowledgeable and very patient in helping me selecting right models and trims. I definitely recommend him and dealership to my friends! View Less

Google
5 I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recommend here for anyone looking to buy a car!
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RATING

I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recomm...Read More

I had a great experience at Richmond Hill Toyota. The staff, especially Edison, were friendly and attentive, helping me find the perfect vehicle without any pressure. The selection was impressive, and the financing process was smooth. I highly recommend here for anyone looking to buy a car! View Less

Google
5 We met with Thomas and he was great to us. Gave us very honest opinions and walked us through the entire process so we were comfortable with every step. Without Thomas we would not feel as confident as we did making such a big purchase. We visited a few other dealerships and met a few other sales people and many were not able to answer our questions as well as we felt Thomas did. Ask for him if you visit. 5 +⭐️!!!
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We met with Thomas and he was great to us. Gave us very honest opinions and walked us through the entire process so we were comfortable with every step. Without Thomas we would not feel as confident as we did making such a big purchase. We visited a ...Read More

We met with Thomas and he was great to us. Gave us very honest opinions and walked us through the entire process so we were comfortable with every step. Without Thomas we would not feel as confident as we did making such a big purchase. We visited a few other dealerships and met a few other sales people and many were not able to answer our questions as well as we felt Thomas did. Ask for him if you visit. 5 +⭐️!!! View Less

Google
5 My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and concerns. He showed a lot of patience and educated me on the process. He was very knowledgeable. The showroom was very clean and I like that it was quiet and not cluttered. The receptionist was very courteous and the wait time to meet with a sales associate was minimal. I had a great experience and never felt pressured to buy anything. My experience was great.
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My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and c...Read More

My first visit to a dealership in a while and was pleasantly surprised at the quality of service that I received. Although I didn't buy anything or make any decisions, I had a great conversation with Edison Chen who answered all of my questions and concerns. He showed a lot of patience and educated me on the process. He was very knowledgeable. The showroom was very clean and I like that it was quiet and not cluttered. The receptionist was very courteous and the wait time to meet with a sales associate was minimal. I had a great experience and never felt pressured to buy anything. My experience was great. View Less

Google
5 Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend 💯
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Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend 💯

Excellent service by Sam the Man at Richmond hill Toyota! He was very helpful, patient and thorough with assisting me in purchasing my new 2023 RAV 4 SE. Highly recommend 💯 View Less

Google
5 Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended!
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Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended!

Qi is the best kind of sales person u can ask for! Bought a new sienna from him. The process was very smooth and he always tries his best to get the best price and other stuff for u. Highly recommended! View Less

Google
5 Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my need and budget. He followed up right after I got the car as well
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Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my...Read More

Richmond Hill Toyota is not only selling Japanese cars but also giving Japanese level customer services! Sam was very helpful and patience. He answered all the questions and explained as much as he could. He helped me to choose a vehicle that suit my need and budget. He followed up right after I got the car as well View Less

DealerRater
5 Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!!
Grate dealership.

Grate dealership.

RATING

Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!!

Grate dealership. My dealer is Igor Sapognikov. Wary professional adviser and grate man. I both 3 cars from him and all off dels was grate!!!! View Less

Google
5 Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri’s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestions he had as he guided us through the purchase. Not to mention, he was extremely patient with us. During the process of waiting for our car, we decided we wanted to change the color we ordered and he was extremely responsive. He was quick to make the change and in the end, our swap did not affect the delivery date of our car! We are really appreciative of his support and highly recommend his service!
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Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri’s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestio...Read More

Loved our experience at Richmond Hill Toyota, we ended up purchasing a RAV 4 Hybrid with Yuri’s help. Throughout the process, Yuri was incredibly kind, thorough and professional. He is extremely knowledgeable and we took many of the great suggestions he had as he guided us through the purchase. Not to mention, he was extremely patient with us. During the process of waiting for our car, we decided we wanted to change the color we ordered and he was extremely responsive. He was quick to make the change and in the end, our swap did not affect the delivery date of our car! We are really appreciative of his support and highly recommend his service! View Less

Google
5 Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem. He was patient when explaining some of my issues with my car and was very willing to assist. We were still having issues and Ronald went out of his way to speak to his manager for me and he was able to order the part and fix it free of charge! They washed my car at the end both visits. Thanks so much!! Highly recommend!
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RATING

Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem. He was patient when explaining some of my issues ...Read More

Purchased my first car here and had a great experience! Everyone was very kind and accommodating. I also got my first free service a few days ago at the service centre booked with Ronald! What a gem. He was patient when explaining some of my issues with my car and was very willing to assist. We were still having issues and Ronald went out of his way to speak to his manager for me and he was able to order the part and fix it free of charge! They washed my car at the end both visits. Thanks so much!! Highly recommend! View Less

Google
5 Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free.
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Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free.

Sam has been great help with showing and giving good rate for car. Buying process went smooth and very convenient. Great support from staff. Sam and Armando made buying first car process very easy and stress free. View Less

Google
5 Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you’re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure of what model of tundra to purchase Kris was very informative and was able to show me comparisons of each model they had available. Kris was very patient with me as I wasn’t sure of model or colour I liked . Unlike other dealerships or salesmen that change their attitude when they know they don’t have sale.Would highly recommend you go here
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Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you’re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure o...Read More

Purchased a 2023 Toyota tundra 1794 my salesman was Kris. After going to countless dealerships I can say if you’re in the market for a Toyota this is the place to go. Amazing customer service from the sales team at this dealership. Came in unsure of what model of tundra to purchase Kris was very informative and was able to show me comparisons of each model they had available. Kris was very patient with me as I wasn’t sure of model or colour I liked . Unlike other dealerships or salesmen that change their attitude when they know they don’t have sale.Would highly recommend you go here View Less

DealerRater
5 Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all ..
Tony and Sam were amazing during the buying of my Rav4

Tony and Sam were amazing during the buying of my Rav4

RATING

Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all ..

Tony and Sam were amazing during the buying of my Rav4 XLE Premium process , great team and people i can say are now my friends , i recommend them to everyone ...much love to all .. View Less

Google
5 Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!! Super Happy with his Service!! ❤️🙏
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Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!! Super Happy with his Service!! ❤️🙏

Igor Sapojnikov is The Best!! We had a great, very pleasant experience buying my Daughters First Car!! Super Happy with his Service!! ❤️🙏 View Less