Our Customer Reviews

 

Featured Reviews


Google
5 I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership. I highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni’s team.
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RATING

I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every tim...

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DealerRater
5 Frank Valentini, thank you for today's quick oil change. Double espresso was good too...LOL
Frank Valentini, thank you for today's quick oil change.

Frank Valentini, thank you for today's quick oil change.

RATING

Frank Valentini, thank you for today's quick oil change. Double espresso was good too...LOL

Google
5 Today I went to Toyota Richmond Hill to change the insert on my windshield wipers. The staff were all SO kind and helpful even though I arrived there at the last minute before closing. Bradley and Sean, from the service department, made sure that I had the best and smoothest experience possible. They we knowledgeable, professional and enthusiastic - making me feel so welcomed and so proud to be driving a Toyota vehicle! (They deserve a raise ;) Customer service 10/10 !
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RATING

Today I went to Toyota Richmond Hill to change the insert on my windshield wipers. The staff were all SO kind and helpful even though I arrived there at the last minute before closing. Bradley and Sean, from the service department, made sure that I h...

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Google
5 This is the first time I have had service here. This is by far the best dealership I have ever been too. I’ve been to so many dealerships and no one ever treats you like Richmond Hill. They are prompt respectful and will go out if their way to make your service terrific. I did not want to post this because I wanted to keep this gem to myself. Frank my service advisor was awesome. He treated us like king and Queens. Great service Frank. I love this dealership. Please don’t go there I want to keep this secret to myself. Honestly they are amazing.
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RATING

This is the first time I have had service here. This is by far the best dealership I have ever been too. I’ve been to so many dealerships and no one ever treats you like Richmond Hill. They are prompt respectful and will go out if their way to make...

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DealerRater
5 We dealt with Brad Scherer and his service was excellent. We give Brad a 10/10 in terms of customer service. He was friendly, knowledgable and very accommodating to our requests. Thanks Brad for your great service. Carmen and Sarah
We dealt with Brad Scherer and his service was excellent.

We dealt with Brad Scherer and his service was excellent.

RATING

We dealt with Brad Scherer and his service was excellent. We give Brad a 10/10 in terms of customer service. He was friendly, knowledgable and very accommodating to our requests. Thanks Brad for your great service. Carmen and Sarah

Google
5 Service was amazing. Definitely the best and most welcoming Toyota dealership in Toronto. Came in and genuinely enjoyed my time there and met some very nice employees in the service reception area. 10/10 you should honestly just go there and buy a car right now.
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RATING

Service was amazing. Definitely the best and most welcoming Toyota dealership in Toronto. Came in and genuinely enjoyed my time there and met some very nice employees in the service reception area. 10/10 you should honestly just go there and buy a ca...

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Google
5 Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come.
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RATING

Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for m...

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DealerRater
5 Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again
Ashraf is a honest and kind salesperson this is my second

Ashraf is a honest and kind salesperson this is my second

RATING

Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again

DealerRater
5 Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again
Ashraf is a honest and kind salesperson this is my second

Ashraf is a honest and kind salesperson this is my second

RATING

Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again

DealerRater
5 Ashraf Zohni is "Toyotaman". Honest, kind and trusty are some of his characteristic manner. Toyota should be proud of him.
Ashraf Zohni is "Toyotaman".

Ashraf Zohni is "Toyotaman".

RATING

Ashraf Zohni is "Toyotaman". Honest, kind and trusty are some of his characteristic manner. Toyota should be proud of him.

Google
5 I have been coming to Richmond Hill Toyota since 2013 to service my Matrix. The customer service and quality of work has been amazing. The work is done in a timely manner and staff are professional. Brad from the service department has been wonderful to deal with over the years. Recently had my car detailed and it turned out sparkling clean. Would definitely recommend this dealership.
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RATING

I have been coming to Richmond Hill Toyota since 2013 to service my Matrix. The customer service and quality of work has been amazing. The work is done in a timely manner and staff are professional. Brad from the service department has been wonder...

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Google
5 I had a great experience dealing with Igor! He was quick and easy. Very knowledgeable. So happy with my rav4 hybrid SE! Gonna save a lot on gas!
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RATING

I had a great experience dealing with Igor! He was quick and easy. Very knowledgeable. So happy with my rav4 hybrid SE! Gonna save a lot on gas!

Google
5 Such a nice place with amazing people working there! I'm happy with my new Toyota and the deal I got from the company! Igor Sapognikov is very professional, attentive manager with a good energy and positive attitude! Thanks a lot! Will be happy to come back soon!
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RATING

Such a nice place with amazing people working there! I'm happy with my new Toyota and the deal I got from the company! Igor Sapognikov is very professional, attentive manager with a good energy and positive attitude! Thanks a lot! Will be happy to c...

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Google
5 Excellent and examplary service from Brad, the advisor at the service department. Couldn't ask more than what he offered! He went above and beyond the fix the car issue and he kept the mission statement of Toyota: "To attract and attain customers with high-valued products and services and the most satisfying ownership experience in America."
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RATING

Excellent and examplary service from Brad, the advisor at the service department. Couldn't ask more than what he offered! He went above and beyond the fix the car issue and he kept the mission statement of Toyota: "To attract and attain customers wit...

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Google
5 The very good dealership with professional staff. The very professional and very polite Portfolio Manager Igor Sapojnikov. I make lease and very
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RATING

The very good dealership with professional staff. The very professional and very polite Portfolio Manager Igor Sapojnikov. I make lease and very

DealerRater
5 I just want to express my gratitude to Igor Sapojnikov.Excellent service and personal approach! Thank you!
I just want to express my gratitude to Igor Sapojnikov.

I just want to express my gratitude to Igor Sapojnikov.

RATING

I just want to express my gratitude to Igor Sapojnikov.Excellent service and personal approach! Thank you!

Google
5 That's great service and all people are nice and kindly. All together is a good atmosphere. My best thanks for the work.
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RATING

That's great service and all people are nice and kindly. All together is a good atmosphere. My best thanks for the work.

Google
5 This dealership certified my private sale 2010 truck and pointed out many pros and cons for service and certification. They treated me in a true first rate manner which I have NOT experienced at all dealerships before. This is the best service department I have ever dealt with and I recommend them in the highest possible way to anyone driving a Toyota. Their service manager, Brad Scherer, goes well beyond the "extra mile" in both knowledge and reliability!
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RATING

This dealership certified my private sale 2010 truck and pointed out many pros and cons for service and certification. They treated me in a true first rate manner which I have NOT experienced at all dealerships before. This is the best service depart...

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Google
5 I am very happy and totally satisfied driving my Toyota Yaris Sporting 2018! My experience at Richmond Hill Toyota was amazing! The attention I received there as their customer was overwhelming! Secretaries at the front desk, managers and especially, Lina were so kind and friendly. Not only was Lina so professional and knowledgeable about everything I needed to know in regards to the car I was looking for, but she was also very pleasant, efficient and with high customer service experience. I liked very much the fact that she took the time to explain to me the difference between leasing and financing. She patiently answered every question and concerns I had, which made me feel secure about my decision to acquire my vehicle. I am definitely recommending Lina to all my family, friends and even acquaintances. I am sharing with everyone how great and wonderful was my experience at the Richmond Hill Toyota, and how welcome they made me feel. Thank you Lina and thank you Toyota for making my experience there unique! Lisa Vasquez Rosales
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RATING

I am very happy and totally satisfied driving my Toyota Yaris Sporting 2018! My experience at Richmond Hill Toyota was amazing! The attention I received there as their customer was overwhelming! Secretaries at the front desk, managers and especi...

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Google
5 This dealership certified my private sale 2010 truck and pointed out many pros and cons for service and certification. They treated me in a true first rate manner which I have NOT experienced at all dealerships before. This is the best service department I have ever dealt with and I recommend them in the highest possible way to anyone driving a Toyota. Their service manager, Brad Scherer, goes well beyond the "extra mile" in both knowledge and reliability!
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RATING

This dealership certified my private sale 2010 truck and pointed out many pros and cons for service and certification. They treated me in a true first rate manner which I have NOT experienced at all dealerships before. This is the best service depart...

Read More