Featured Reviews
BRUCE POTTERTON… a trustworthy sales employee who is
BRUCE POTTERTON… a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings… Cher
BRUCE POTTERTON… a trustworthy sales employee who is straightforward and honest. I thank him for his advice both pros and cons before my new car purchase. Bruce, Yolonda and Rocco thank you for your outstanding customer service. Blessings… Cher View Less
I appreciated all the work that Wilson provided. He is professional and patient. He gave us many practical advice. Help us to find the right car that perfectly meet our needs.
I appreciated all the work that Wilson provided. He is professional and patient. He gave us many practical advice. Help us to find the right car that perfectly meet our needs. View Less
I appreciate Tony, the Sales Manager at Toyota Richmond Hill, for his exceptional support and kindness, which made my experience positive. His dedication to customer satisfaction, professionalism, and willingness to go above and beyond were impressiv...Read More
I appreciate Tony, the Sales Manager at Toyota Richmond Hill, for his exceptional support and kindness, which made my experience positive. His dedication to customer satisfaction, professionalism, and willingness to go above and beyond were impressive. I'm thankful for Tony's outstanding service and contributions to ensuring a smooth and enjoyable interaction. View Less
I wanted to take a moment to express my sincere gratitude to Frank for his exceptional assistance. Frank has truly been a great help to me. His engaging demeanor turned the usual tedium of waiting into an enjoyable experience. Beyond his entertaining...Read More
I wanted to take a moment to express my sincere gratitude to Frank for his exceptional assistance. Frank has truly been a great help to me. His engaging demeanor turned the usual tedium of waiting into an enjoyable experience. Beyond his entertaining company, he demonstrated remarkable professionalism and patience. He thoroughly explained the issues with my vehicle and was instrumental in resolving them. Frank’s expertise and dedication made all the difference. View Less
The service advisor, Augustina, is very friendly and helpful during our visit. She discussed and let us know what is next step. Also, the technician lead, Mathew, is very knowledgeable and experienced. He estimated the issue very accurate. We have ...Read More
The service advisor, Augustina, is very friendly and helpful during our visit. She discussed and let us know what is next step. Also, the technician lead, Mathew, is very knowledgeable and experienced. He estimated the issue very accurate. We have excellent experience at Richmond Hill Toyota. View Less
I am very happy that I bought RAV4 Limited AWD from Toyota, Richmond Hill. Mehdi Bonakdar was professional, helpful, knowledgeable, and friendly. He was amazing throughout the whole process until I received my car. I would say my experience with Mehd...Read More
I am very happy that I bought RAV4 Limited AWD from Toyota, Richmond Hill. Mehdi Bonakdar was professional, helpful, knowledgeable, and friendly. He was amazing throughout the whole process until I received my car. I would say my experience with Mehdi was excellent. Thanks All. View Less
We just received our third car from Igor Sapojnikov. Thank you Igor for 15 years of exceptional service! Thank you for tones of useful tips and for making our experience the best ever!
We just received our third car from Igor Sapojnikov. Thank you Igor for 15 years of exceptional service! Thank you for tones of useful tips and for making our experience the best ever! View Less
I had a fantastic experience with (Benni) the finance officer at the car dealership. Her expertise and attention to detail made the financing process hassle-free. The entire team at Richmond Hill patiently explained all the options and helped me sec...Read More
I had a fantastic experience with (Benni) the finance officer at the car dealership. Her expertise and attention to detail made the financing process hassle-free. The entire team at Richmond Hill patiently explained all the options and helped me secure a great deal on my car loan. Their professionalism and friendly demeanor put me at ease during what can be a stressful process. I left the dealership feeling confident and satisfied with my purchase, all thanks to their outstanding service. I highly recommend her service! View Less
My daughter purchased her first car at the Richmond Hill location about a month ago. Eric our sales rep was very patient, informative and took his time to show us the different makes and models. He was very honest and not pushy at all. It was a very ...Read More
My daughter purchased her first car at the Richmond Hill location about a month ago. Eric our sales rep was very patient, informative and took his time to show us the different makes and models. He was very honest and not pushy at all. It was a very pleasant and experienced. We will definitely be back when our other daughter purchases her first vehicle. Thanks so much Eric for making this experience a great one. View Less
One of the most pleasurable car buying experiences I’ve had. Would recommend Bruce to friends and family. Straight forward, no nonsense gentleman.
One of the most pleasurable car buying experiences I’ve had. Would recommend Bruce to friends and family. Straight forward, no nonsense gentleman. View Less
I can't thank Thomas Chan at Richmond Hill Toyota enough! His exceptional assistance in our car purchase was remarkable. Thomas's in-depth knowledge, patient approach, and genuine care made our experience smooth and enjoyable. He guided us expertly t...Read More
I can't thank Thomas Chan at Richmond Hill Toyota enough! His exceptional assistance in our car purchase was remarkable. Thomas's in-depth knowledge, patient approach, and genuine care made our experience smooth and enjoyable. He guided us expertly through options, ensuring we found the perfect fit. Thanks to him, we're now proud owners of a fantastic Toyota! Thomas is an invaluable asset to the dealership, and we're grateful for his top-notch service. If you're car shopping, don't miss the chance to work with him! View Less
Need help with an oil change. Didn’t have an appointment but came in the morning. I met Jeffery Lane - super down to earth and took me in anyways. Got the oil change done while I enjoyed some coffee. All finished pretty quick and I didn’t pay for...Read More
Need help with an oil change. Didn’t have an appointment but came in the morning. I met Jeffery Lane - super down to earth and took me in anyways. Got the oil change done while I enjoyed some coffee. All finished pretty quick and I didn’t pay for my first oil change which was nice too. Thanks Jeff- hoping you all get him next time you’re there View Less
I had an amazing experience with Frank today at Toyota Richmond Hill. He is very helpful and professional. He certainly knows how to deal with clients professionally; fantastic customer service. He was very warm and friendly ; dedicated great time to...Read More
I had an amazing experience with Frank today at Toyota Richmond Hill. He is very helpful and professional. He certainly knows how to deal with clients professionally; fantastic customer service. He was very warm and friendly ; dedicated great time to get me what I needed. One of my best experiences in different dealerships so far . Thank you Frank. View Less
Hello, I don’t usually tend to write reviews however with the exceptional customer service and hospitality an associate known as Mohammad.S has shown me during my latest visit, I had no choice to show my deepest appreciation and gratitude. I came i...Read More
Hello, I don’t usually tend to write reviews however with the exceptional customer service and hospitality an associate known as Mohammad.S has shown me during my latest visit, I had no choice to show my deepest appreciation and gratitude. I came in a couple days requesting some parts for my car and he didn’t spare a moment to show me my parts and all the possible deals that came with them. He also suggested some better alternatives which he didn’t have to and was in general very kind helpful and made my visits very enjoyable and quick. I just want to thank Toyota Richmond hill again and especially Mohammad at parts for advising me the right parts and for having amazing customer service. View Less
Bruce has been my trusted salesman for many years.
Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various model...Read More
Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various models I am considering. He is very patient and takes the time to make sure I am fully informed about my purchase. He is very friendly and I always look forward to chatting with him. I am totally satisfied with his work. View Less
Brad Scherer handled the service on my Rav 4 and as usual
Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He al...Read More
Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He always explains what needs to be done and keeps me posted on the progress. View Less
Amazing experience and a Great customer service!
Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you I...Read More
Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you Igor for a great job ! I would refer everybody to him. View Less
Brad Scherer has been my service advisor since I bought
Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations.
Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations. View Less
Brad Scherer has been my service advisor since I bought
Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations.
Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations. View Less
We were pleased to be helped by Bruce.
We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB
We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB View Less
