Our Customer Reviews

 

Featured Reviews

DealerRater
5 Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various models I am considering. He is very patient and takes the time to make sure I am fully informed about my purchase. He is very friendly and I always look forward to chatting with him. I am totally satisfied with his work.
Bruce has been my trusted salesman for many years.

Bruce has been my trusted salesman for many years.

RATING

Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various model...Read More

Bruce has been my trusted salesman for many years. I have purchased 4 Toyotas from him and he always provides excellent advice and service. He is very knowledgeable about all the different models and gives a detailed explanation for the various models I am considering. He is very patient and takes the time to make sure I am fully informed about my purchase. He is very friendly and I always look forward to chatting with him. I am totally satisfied with his work. View Less

DealerRater
5 Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He always explains what needs to be done and keeps me posted on the progress.
Brad Scherer handled the service on my Rav 4 and as usual

Brad Scherer handled the service on my Rav 4 and as usual

RATING

Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He al...Read More

Brad Scherer handled the service on my Rav 4 and as usual did an excellent job. He has been my advisor for many years and is always so helpful and friendly. I know that I will always be fully satisfied with the service while Brad is my advisor. He always explains what needs to be done and keeps me posted on the progress. View Less

DealerRater
5 Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you Igor for a great job ! I would refer everybody to him.
Amazing experience and a Great customer service!

Amazing experience and a Great customer service!

RATING

Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you I...Read More

Amazing experience and a Great customer service! Igor Sapojnikov is the best sales representative I’ve ever met. I am impressed by his high professionalism and friendly attitude. He knows what you need and offers more than you expected. Thank you Igor for a great job ! I would refer everybody to him. View Less

DealerRater
5 Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations.
Brad Scherer has been my service advisor since I bought

Brad Scherer has been my service advisor since I bought

RATING

Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations.

Brad Scherer has been my service advisor since I bought my first Toyota in 2006. He is always helpful and takes time to explain the maintenance work required and recommendations. View Less

DealerRater
5 We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB
We were pleased to be helped by Bruce.

We were pleased to be helped by Bruce.

RATING

We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB

We were pleased to be helped by Bruce. he was very helpful and informative. would and will recommend him to family and friends. Thanks for you're help Bruce. CB View Less

DealerRater
5 This is the second vehicle we bought from the dealership. Michael Zonni was our sales rep and we would want to deal with him again in the future. He was patient and supportive throughout the process. Michael answered all of our questions and was easy to reach. The 2021 Corolla is great. We have only good things to say about our sales rep and the dealership. Rick Dubin
This is the second vehicle we bought from the dealership.

This is the second vehicle we bought from the dealership.

RATING

This is the second vehicle we bought from the dealership. Michael Zonni was our sales rep and we would want to deal with him again in the future. He was patient and supportive throughout the process. Michael answered all of our questions and was ...Read More

This is the second vehicle we bought from the dealership. Michael Zonni was our sales rep and we would want to deal with him again in the future. He was patient and supportive throughout the process. Michael answered all of our questions and was easy to reach. The 2021 Corolla is great. We have only good things to say about our sales rep and the dealership. Rick Dubin View Less

Google
5 I received the best treatment at Richmond Hill Toyota. they really make dreams come true. I like to send special thanks to Brian Gould the manager who assisted me and held my hand through getting what I needed for the approval and also I’d like to give a special thanks to Benny the financial manager who worked very hard and make everything finalized within the day that I arrive and and before I left I was approved which was amazing
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RATING

I received the best treatment at Richmond Hill Toyota. they really make dreams come true. I like to send special thanks to Brian Gould the manager who assisted me and held my hand through getting what I needed for the approval and also I’d like to ...Read More

I received the best treatment at Richmond Hill Toyota. they really make dreams come true. I like to send special thanks to Brian Gould the manager who assisted me and held my hand through getting what I needed for the approval and also I’d like to give a special thanks to Benny the financial manager who worked very hard and make everything finalized within the day that I arrive and and before I left I was approved which was amazing View Less

Google
5 I went into this dealership just to see what type of vehicle I would like to purchase in the near future as well as to check out the service department as I believe in order for a dealership to be successful they have to an awesome service department that stands behind and looks after the vehicle after its sold. I have to say my visit was very positive. I was speaking with Vanessa Broderick a service advisor and she is wonderful, she is so friendly and made me feel very welcome. She has such a pleasant personality and she always had a smile on her face. Because of this interaction and positive experience I will definitely consider purchasing and servicing a car from this dealership and will pass along my experience with everyone I know. Thank you very much Vanessa!!!
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RATING

I went into this dealership just to see what type of vehicle I would like to purchase in the near future as well as to check out the service department as I believe in order for a dealership to be successful they have to an awesome service department...Read More

I went into this dealership just to see what type of vehicle I would like to purchase in the near future as well as to check out the service department as I believe in order for a dealership to be successful they have to an awesome service department that stands behind and looks after the vehicle after its sold. I have to say my visit was very positive. I was speaking with Vanessa Broderick a service advisor and she is wonderful, she is so friendly and made me feel very welcome. She has such a pleasant personality and she always had a smile on her face. Because of this interaction and positive experience I will definitely consider purchasing and servicing a car from this dealership and will pass along my experience with everyone I know. Thank you very much Vanessa!!! View Less

Google
5 I traded in my vehicle for the new 2022 Corolla cross in august. My experience for a dealership was amazing thanks to the help of Jamie. He helped me through the process smoothly even sitting in the new car and showing me all my new features. Any questions I had Jamie answered promptly. Thank you for the best experience!!
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RATING

I traded in my vehicle for the new 2022 Corolla cross in august. My experience for a dealership was amazing thanks to the help of Jamie. He helped me through the process smoothly even sitting in the new car and showing me all my new features. Any que...Read More

I traded in my vehicle for the new 2022 Corolla cross in august. My experience for a dealership was amazing thanks to the help of Jamie. He helped me through the process smoothly even sitting in the new car and showing me all my new features. Any questions I had Jamie answered promptly. Thank you for the best experience!! View Less

Google
5 I traded in my vehicle for the new 2022 Corolla cross in august. My experience for a dealership was amazing thanks to the help of Jamie. He helped me through the process smoothly even sitting in the new car and showing me all my new features. Any questions I had Jamie answered promptly. Thank you for the best experience!!
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RATING

I traded in my vehicle for the new 2022 Corolla cross in august. My experience for a dealership was amazing thanks to the help of Jamie. He helped me through the process smoothly even sitting in the new car and showing me all my new features. Any que...Read More

I traded in my vehicle for the new 2022 Corolla cross in august. My experience for a dealership was amazing thanks to the help of Jamie. He helped me through the process smoothly even sitting in the new car and showing me all my new features. Any questions I had Jamie answered promptly. Thank you for the best experience!! View Less

Google
5 I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership. I highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni’s team.
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RATING

I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every tim...Read More

I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership. I highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni’s team. View Less

Google
5 I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership. I highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni’s team.
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RATING

I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every tim...Read More

I got my corolla hybrid from this dealership. I was told 4 month waiting time, but then they faced the chip inventory problem, so that it took me 9 month until I get my corolla hybrid le. Honestly, it was frustrating. But the good point is, every time that I checked for any update Mehdi Bonakdarzadeh and Toni were doing their part.they were polite and always trying to help. During that 9 month period they always came with other options that they had available to make this waiting time as short as possible. Long story short, this is a happy customer from this dealership. I highly recommend the sale rep Mehdi to anybody who is looking for a professional representative. Thanks, Mehdi and Toni’s team. View Less

DealerRater
5 Frank Valentini, thank you for today's quick oil change. Double espresso was good too...LOL
Frank Valentini, thank you for today's quick oil change.

Frank Valentini, thank you for today's quick oil change.

RATING

Frank Valentini, thank you for today's quick oil change. Double espresso was good too...LOL

Frank Valentini, thank you for today's quick oil change. Double espresso was good too...LOL View Less

Google
5 Today I went to Toyota Richmond Hill to change the insert on my windshield wipers. The staff were all SO kind and helpful even though I arrived there at the last minute before closing. Bradley and Sean, from the service department, made sure that I had the best and smoothest experience possible. They we knowledgeable, professional and enthusiastic - making me feel so welcomed and so proud to be driving a Toyota vehicle! (They deserve a raise ;) Customer service 10/10 !
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RATING

Today I went to Toyota Richmond Hill to change the insert on my windshield wipers. The staff were all SO kind and helpful even though I arrived there at the last minute before closing. Bradley and Sean, from the service department, made sure that I h...Read More

Today I went to Toyota Richmond Hill to change the insert on my windshield wipers. The staff were all SO kind and helpful even though I arrived there at the last minute before closing. Bradley and Sean, from the service department, made sure that I had the best and smoothest experience possible. They we knowledgeable, professional and enthusiastic - making me feel so welcomed and so proud to be driving a Toyota vehicle! (They deserve a raise ;) Customer service 10/10 ! View Less

Google
5 This is the first time I have had service here. This is by far the best dealership I have ever been too. I’ve been to so many dealerships and no one ever treats you like Richmond Hill. They are prompt respectful and will go out if their way to make your service terrific. I did not want to post this because I wanted to keep this gem to myself. Frank my service advisor was awesome. He treated us like king and Queens. Great service Frank. I love this dealership. Please don’t go there I want to keep this secret to myself. Honestly they are amazing.
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RATING

This is the first time I have had service here. This is by far the best dealership I have ever been too. I’ve been to so many dealerships and no one ever treats you like Richmond Hill. They are prompt respectful and will go out if their way to make...Read More

This is the first time I have had service here. This is by far the best dealership I have ever been too. I’ve been to so many dealerships and no one ever treats you like Richmond Hill. They are prompt respectful and will go out if their way to make your service terrific. I did not want to post this because I wanted to keep this gem to myself. Frank my service advisor was awesome. He treated us like king and Queens. Great service Frank. I love this dealership. Please don’t go there I want to keep this secret to myself. Honestly they are amazing. View Less

DealerRater
5 We dealt with Brad Scherer and his service was excellent. We give Brad a 10/10 in terms of customer service. He was friendly, knowledgable and very accommodating to our requests. Thanks Brad for your great service. Carmen and Sarah
We dealt with Brad Scherer and his service was excellent.

We dealt with Brad Scherer and his service was excellent.

RATING

We dealt with Brad Scherer and his service was excellent. We give Brad a 10/10 in terms of customer service. He was friendly, knowledgable and very accommodating to our requests. Thanks Brad for your great service. Carmen and Sarah

We dealt with Brad Scherer and his service was excellent. We give Brad a 10/10 in terms of customer service. He was friendly, knowledgable and very accommodating to our requests. Thanks Brad for your great service. Carmen and Sarah View Less

Google
5 Service was amazing. Definitely the best and most welcoming Toyota dealership in Toronto. Came in and genuinely enjoyed my time there and met some very nice employees in the service reception area. 10/10 you should honestly just go there and buy a car right now.
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RATING

Service was amazing. Definitely the best and most welcoming Toyota dealership in Toronto. Came in and genuinely enjoyed my time there and met some very nice employees in the service reception area. 10/10 you should honestly just go there and buy a ca...Read More

Service was amazing. Definitely the best and most welcoming Toyota dealership in Toronto. Came in and genuinely enjoyed my time there and met some very nice employees in the service reception area. 10/10 you should honestly just go there and buy a car right now. View Less

Google
5 Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come.
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RATING

Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for m...Read More

Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come. View Less

Google
5 Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come.
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RATING

Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for m...Read More

Me and my mom have been with a dealership for over 5 years keeping in touch with Igor Sapojnikov. We already received three cars in a past 5 years. Here time flies and here we go, I finally received my newest Toyota! Aside of that I was waiting for my car for 5 months which is totally understandable for a brand new car in all the situations around the world, but Igor were always with me on the phone and patiantly replying to all my questions. All 5 years Igor did the best he could being in our journey with Toyota and I hope many more years to come. View Less

DealerRater
5 Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again
Ashraf is a honest and kind salesperson this is my second

Ashraf is a honest and kind salesperson this is my second

RATING

Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again

Ashraf is a honest and kind salesperson this is my second in row I got my lease car by him. I am very pleased with his service and honesty Do future business again View Less