To Our Valued Customers;

In light of the ongoing concerns relating to COVID-19, please take a moment to review our response to date and our commitment to you moving forward.


We understand that you may have concerns about visiting us during this uncertain time. Please be assured that our very top priority is the welfare of our guests visiting for service, and our employees that are here to serve you.

Dealership Sanitation and Additional Measures

All of our guest’s vehicle steering wheels, gear shifters, and door handles are being sanitized, and plastic seat protectors are being installed prior to maintenance or repair work. Additionally, we have introduced enhanced cleaning protocols, including regular sanitizing of all high-traffic areas, and high-volume touchpoints throughout the facility. We have also adopted Health Canada’s recommendations for ‘no-handshake’ interactions and the ‘6-foot rule’ of social distancing, and instructed employees to stay home if they’re not feeling well in any way.  

If You Have Questions

We are doing our best to continue to be available to service your vehicle.  If you have any questions, please feel free to talk to one of our associates by calling 905-889-1189.

·         Richmond Hill Toyota will continue to provide updates to our response-policies as they develop.

·         From all of us at Richmond Hill Toyota - thank you for your continued trust and loyalty. We assure you that we are taking appropriate measures to aid in the curtailment of the virus.


Other Helpful Resources

COVID-19 Information For Ontarians: https://www.ontario.ca/page/2019-novel-coronavirus

Public Health Agency of Canada: https://www.canada.ca/en/public-health.html

Government of Canada Updates: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection.html

World Health Organization: https://www.who.int/health-topics/coronavirus